Link to Syllabus MGT 5016.pdf


 Course Syllabus

MGT 5016 – Employee Relations Summer 2024

Location:               Online
Instructor Name: Vicky W. Knerly, DBA
(See profile in Canvas for biography)
Phone:                   (321) 210-9444
Office Hours:         By Appointment via Zoom

Availability:           The best way to reach me is via email within the Canvas course section. I check the course daily and will make every effort to respond within 36 hours. If I do not respond within that timeframe, please email me at the above address, although all emails sent via the course email system are automatically forwarded to that address. The phone number provided is my work number.

Course Objectives:

The labor (or industrial) relations process covers a broad area dealing with relations between management and labor along with the study and practice of managing unionized employment situations. Content-specific objectives include:

Required Texts / Materials:

Title:                The Labor Relations Process (11th ed.)
Authors:          William H. Holley, William H. Ross, and Roger S. Wolters
Edition:            11th
ISBN-13:          978-1-305-57620-9
Publisher:        Cengage Learning

Suggested Text:

Supplemental Materials:

Additional readings will be posted as announcements in the course in Canvas periodically throughout the term. These will be voluntary readings to help you expand your knowledge of the labor relations process. You may use them as source materials in your papers.

Course Description:

Analyzes, synthesizes, and evaluates the major federal and state laws that impinge on the modern work environment. Draws on new insights in the human resources management discipline to abstract, summarize, and evaluate the impact of legislation and laws regulating the employee/employer relationship.


 University Scale:


% Range

Pt. Range



















*An incomplete grade may only be awarded if at least 75% of the coursework has been completed and there is a reasonable expectation that the student will be able to complete the outstanding coursework no later than the seventh (7th) week of the following term. In my courses, written documentation is required to verify and justify why the coursework could not be completed within the course timeframe.

 Course Scale:


# of Items:


Total Points:

Discussion Boards




Labor Relations Papers




Knowledge Check Tests








Total Points Possible:




Late Assignments:

Late assignments are not accepted without documentation supporting the circumstances surrounding why the assignment could not be completed by the due date. Examples include TDY/PCS/deployment orders, medical documentation, memo from supervisor or manager, death certificate of close family member, etc. The final knowledge check test cannot be taken late. Please note that tests will shut down after the due date/time, so please plan to login and give yourself plenty of time to complete them. If a test shuts down while you are taking it, you will receive the grade you earned on the questions completed to that point.

Weekly Subject Matter and Assignment Schedule:



Weekly Topic


Week 1

Union Management Relationships in Perspective (Chapter 1)

The History of Labor-Management Relations (Chapter 2)

Read Chapter 1

Read Chapter 2 Discussion Board

Week 2

Legal Influences (Chapter 3)

Read Chapter 3 Discussion Board(a)

Discussion Board(b): Case Study 3-4


Week 3

Unions and Management: Key Participants in the Labor Relations Process (Chapter 4)

Why and How Unions are Organized (Chapter 5)

Read Chapter 4

Read Chapter 5 Discussion Board

Labor Relations Paper #1 (Chapters 1-5)

Week 4

Knowledge Check Test #1: Recognizing Rights & Responsibilities of Unions &

Management (Part 1)

Knowledge Check Test #1 (Chapters 1-5)


Week 5

Negotiating the Labor Agreement (Chapter 6) Economic Issues (Chapter 7)

Read Chapter 6

Read Chapter 7 Discussion Board

Week 6

Administrative Issues (Chapter 8)

Resolving Negotiation (Interest) Disputes and the Use of Economic Pressure (Chapter 9)

Read Chapter 8

Read Chapter 9

Discussion Board: Case Study 8-1 Labor Relations Paper #2 (Chapters 6-9)


Week 7

Knowledge Check Test #2: The Bargaining Process and Outcomes (Part 2)

Knowledge Check Test #2 (Chapters 6-9)

Week 8

Contract Administration (Chapter 10)

Labor and Employment Arbitration (Chapter 11)

Read Chapter 10

Read Chapter 11 Discussion Board


Week 9

Employee Discipline (Chapter 12)

Read Chapter 12

Discussion Board: Case Study 11-3

Labor Relations Paper #3 (Chapters 10-12)


Week 10

Labor Relations in the Public Sector (Ch. 13) Labor Relations in Multinational Corporations and in Other Countries (Ch. 14)

Read Chapter 13

Read Chapter 14 Discussion Board

Week 11

Knowledge Check Test #3: Administering the Labor Agreement (Part 3) and Applying the Labor Relations Process to Different Labor

Relations Systems (Part 4)

Knowledge Check Test #3 (Chapters 10-14)


Discussion Board Questions/Participation:

Much of the class is built around the readings and discussion threads. We will utilize the online discussion threads to exchange knowledge and invoke dialogue within the class. In addition, participation within these threads will ensure that each student practices crafting concepts and theories learned, discusses knowledge, and shares personal perspectives of the topic.

For each discussion board topic, you should expect to provide an initial posting to address the discussion questions and provide a substantive response to at least one of your peers. Your initial post is due by Friday at 11:59 PM Eastern Time each week to give each of us maximum time to exchange dialogue within the threads. Earlier posts are preferable, however, as last-minute postings will limit the amount of knowledge exchange, thus minimizing the learning process. Peer responses are due by Sunday at 11:59 PM Eastern Time. You must include outside sources to support your initial post. The textbook may NOT be used as an outside source for initial discussion board posts. You must cite and reference those sources using APA 7th edition formatting. Outside sources are not required for responses to other students’ posts, but they are recommended to support your arguments, especially if you disagree with the poster.

Discussion board responses should contribute to the conversation by asking questions, respectfully debating positions, and presenting supporting information relevant to the topic. These responses should not be a simple, "Good post” or “I agree," but a more in-depth reply. An example response to a peer is: I disagree with your posting on Maslow's Hierarchy of Needs Theory. In my organization, Level II (Safety) needs are actually accomplished by the organization through...According to Smith (2010)..... Do you feel this similar occurrence happens within your organization?


Labor Relations Papers:

Students will complete three labor relations papers during this course. Each paper will be 3-5 pages on a topic of interest related to the labor relations process studied during the course. This page count does not include the ancillary pages: title page, table of contents, abstract or executive summary (recommended but not required), tables and graphics (if needed), and references. The papers must meet the following conditions: (1) identify the topic, history, development, and/or individuals associated with topic; (2) select at least two current (less than 5 years old) peer-reviewed academic journal articles based on the selected topic, provide a summary of each article and how they relate to the chosen topic; and (3) provide an example of how and where the topic applies to an organization you are familiar with which has a collective bargaining unit (union).

The APA Publication Manual (7th ed.) is the guiding manual for form and style for these papers. An excellent online source for APA style is the Purdue Online Writing Lab (OWL), which may be found at:

Each student is expected to find relevant, recent, and credible research, the majority of which is no older than 5 years. Under no circumstances will references from dictionaries or encyclopedias be accepted as references, including online sources such as Wikipedia. The Florida Tech library is an excellent source for finding current academic research and may be found at:

No more than 15% of your paper should be from direct quotes. No references can be listed on the reference page that are not cited in the text of your paper. All papers must be double-spaced with 1" margins, using Times New Roman 12-point font.

Students must submit papers through CANVAS by uploading to the corresponding “Assignment” tab. Note that all papers are checked through the Turnitin application, which checks the percentage of the paper that is similar to known sources. The “Similarity Score” is the percentage of the paper that matches those sources; thus, a similarity score of 15% indicates that 15% of your paper matches other sources. If you copy and paste material directly from the source, you must provide proper attribution (citation and reference); otherwise, you have plagiarized.

Knowledge Check Tests

Each knowledge check test will consist of 25 questions pulled randomly from a database of hundreds of questions pertaining to the chapters of the textbook indicated. The questions consist of multiple choice and true/false questions, and each question is worth 5 points. You will have 75 minutes (1 hour, 15 minutes) to complete each test, which is 3 minutes per question. That will generally not be enough time to look up the answers, so you will need to know the material prior to starting the test.

These tests serve as knowledge checks to ensure you understand the material.


Academic Honesty Definitions & Procedures:

Please see the official Student Handbook for an explanation of academic honesty and the consequences of academic dishonesty:

Title IX Statement: The university’s Title IX policy is available at

Title IX of the Education Amendments of 1972 is a federal civil rights law that prohibits discrimination based on sex in federally funded education programs and activities. Florida Institute of Technology policy also prohibits discrimination based on sex.

Florida Tech faculty are committed to helping create a safe learning environment for all students that is free from all forms of discrimination and sexual harassment, including sexual assault, domestic violence, dating violence, and stalking. If you, or someone you know, have experienced or is experiencing any of these behaviors, know that help and support are available.

Florida Tech strongly encourages all members of the community to act, seek support, and report any incident of sexual harassment or gender discrimination to Grace Gamage, Title IX Coordinator at 321-674- 8885 or

Please note that as your professor, I am required to report any incidents to the Title IX Coordinator. If you wish to speak to an employee who does not have this reporting responsibility, please contact the Student Counseling Center at 321-674-8050.

Academic Accommodations:

Florida Tech is committed to equal opportunity for persons w/disabilities in the participation of activities operated/sponsored by the university. Therefore, students w/documented disabilities are entitled to reasonable educational accommodations. The Office of Accessibility Resources (OAR) supports students by assisting w/accommodations, providing recommended interventions, and engaging in case management services. It is the student’s responsibility to make a request to OAR before any accommodation can be approved/implemented. Also, students w/approved accommodations are encouraged to speak w/the course instructor to discuss any arrangements and/or concerns relating to their accommodation for the class. Office of Accessibility Resources (OAR): Telephone: 321-674-8285 / Email: / Website:

Recording Disclosure: Portions of this course may be recorded and available to course participants. Students are subject to having their images and voices recorded during certain activities for the purpose of self-evaluation, peer-evaluation, presentations, assessments, and/or discussions. Course participants should have no expectation of privacy regarding their participation in classroom presentations, discussions, or peer activities.