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  Virtual Studies Department

MGT 5153 Telecommunications Systems Management

Summer 2024 Course Syllabus

Instructor:                 Dr. Darrell Parsons

Meeting Times:         Online

Class Location:         Online

Office Location:        Online

Office Hours:             As necessary through email

Phone:                        321.446.4024

Email:               (preferred contact)


 The Essential Guide to Telecommunications, 6th Edition. by Annabel Z. Dodd. Pearson. April 21, 2019, ISBN-13: 978-0134506791



This course explores the legal and technical operation environment of telecommunications in organizations. It includes an assessment of the organizational ramifications of government telecommunications laws, policies, and activities associated with deregulation.  Technical topics include enabling technologies, data centers and IP private branch exchanges, broadband, wide area networks (WAN), the Internet, mobile and Wi-Fi networks


At the end of the course, students will demonstrate competencies in the following:

  1. Legal environment of telecommunications in organizations, including respective telecommunications laws and deregulations
  2. Wide area network (WAN) acceleration and optimization
  3. Use of protocols to establish a Common Set of Rules
  4. Cloud computing
  5. Local area network (LAN) structures, Network topology, and Internet structure
  6. IP private branch exchange architecture
  7. Technologies used in carrier networks, Wi-Fi standards, and architecture


Students successfully completing this course should be able to:

  1. Develop key underlying technologies for cyber security, data packets, deep packet inspection, and increasing network capabilities via optimization and virtualization.
  2. Analyze and provide solutions for next-generation data centers, big data, and IP private branch exchange systems architecture.
  3. Determine the impact of statutory laws, federal regulations, and federal deregulation of information technologies.
  4. Assess the efficacy of technologies used in the transoceanic network systems and the metropolitan network communities
  5. Investigate the growth of broadband and wide-area network services
  6. Evaluate the impact of internet technologies to include network neutrality, electronic commerce, and video-to-the desktop.
  7. Examine the first, second, third, and fourth generation of information technologies as well as provide examples.


This course will be recorded for use by students or faculty. Enrolled students are subject to having their images and voices recorded during classroom presentations, remote-access learning, and online course discussions.  Course participants should have no expectation of privacy regarding their participation in the class. Recordings may not be reproduced, shared with those not registered in the course, or uploaded to other online environments. All recordings will be deleted at the conclusion of the academic term.


Students are expected to review all the recorded lectures that are made available in Panopto Recordings by Monday evening, be aware of all class activities, and check the class Web site on CANVAS regularly to remain abreast of all class communications, including the Message Board, email, and any Class News or information from the instructor. 


Student learning outcomes will be assessed by:

  1. Demonstrated knowledge of the legal and technical operational environment of telecommunications systems in an organization that comprises an overview of industry structures, government regulations, computing and enabling technologies, wide area networks (WAN), Internet, mobile, and Wi-Fi networks. This will be measured through written assignments, projects, and online activities.
  2. Projects and written assignment details will be provided in Canvas.

Graduate-level writing and research focus on the quality as well as quantity of work. Excellence in writing and researching is a skill to gain. To this end, Florida Tech has made provisions for students to use Grammarly Premium at no cost to assist you with the development of graduate-level writing skills. Grammarly can be accessed using:

The course will use several methods of instruction but will run, essentially as an interactive virtual classroom with videos, lectures, research, and case analyses. Additionally, experiential projects will be used to provide practical applications and to reinforce learning objectives. This course will also emphasize individual research, responsibility, and active participation in discussions. Students will be required to prepare supported opinions for their conclusions and recommendations.

A combination of video lectures, online discussions, projects, and online learning methods will be used to achieve the course objectives. Typically, after completing the assigned readings and video lectures, you will be required to interact on a weekly basis through online dialogues (discussion threads) and/or drop boxes. This course emphasizes individual research-supported interaction!

Course Work and Assignments: All assignments must be submitted in MS Word format. The 11-week semester is composed of a Dialogue Response assignment, homework assignment, and labs along with a Mid-term (Minor Project), Final (Major Project) as well as chapter quizzes. The preponderance of this class is built around interactive discussion, research, readings, and dialogues. We will utilize the online dialogues to exchange knowledge and invoke interaction. Also, the participation within these dialogues will ensure that each student practices crafting concepts, theories learned, discuss knowledge, and shares personal perspectives with the topic at hand. The Mid-Term Minor Project will apply practical experience to theoretical research. The Final Major Project will be the capstone for the course blending the theoretical and practical experiences.

Academic Honesty

Academic honesty is highly valued in all Florida Tech courses. Students must always submit work that represents their original work and/or ideas. If any words or ideas are used that do not represent those original words or ideas, the student must cite all relevant sources and provide a clear definition of the extent to which such sources were used. Words or ideas that require citation include, but are not limited to all hard copy or electronic publications, whether copyrighted or not, and all verbal or visual communication when the content of such communication clearly originates from an identifiable source. All submissions to any public meeting bulletin board or private mailbox fall within the scope of words and ideas that require citations if used by someone other than the original author.

Academic dishonesty could involve:

Any of these practices could result in charges of academic dishonesty. For the complete Florida Tech policy on academic dishonesty, cheating and plagiarism see the Florida Tech Student Handbook.


Student performance will be assessed in the following areas:

1. Class Participation & Attendance: Points will be awarded based on the following:

Each student is expected to be an active participant in dialogues as well as offer meaningful analysis and convincing arguments for the position staked out.

2. Dialogues & Labs

The purpose of dialogue is to help students understand the relevance of concepts. Students should test their understanding of every concept with professors. You can read the material, but it is how much you have mastered those concepts and their relevance, that is, the extent to which you can discuss and apply them. Learning how to write in a thorough, yet concise manner is a skill to gain. This means that the quality of each posted message must be excellent.

For the dialogues, you should expect to provide a Dialogue Response as assigned. You must post your Dialogue Response no later than Sunday of the active dialogue week. Dialogue Responses should not be simple. They should be supported and referenced. Each Dialogue Response will be 300-400 words with a minimum of two APA formatted sources one of which is required to be a scholarly academic journal. Scholarly journals are available through the online library. Google Scholar is also a good source. The Dialogues are more informal than the projects in that no title page or abstract is needed. All citations are to be in APA format with in-text citations. The bibliography will be posted at the end of your Dialogue Response.

3. Quizzes

Quizzes will be administered via Canvas. Quizzes will be primarily multiple-choice. Review the slides from the previous class and review the chapter to best prepare.

4. Mid-Term (Minor Project)

The minor project will serve as the midterm exam. Your response to the written minor project should be at least 1500 words—exclusive of title, abstract, and references/bibliography- with at least 7 APA formatted references. The Minor Project will be assigned according to the schedule below. Minor projects will include case studies, practical applications of telecommunications, and competency development. 

5. Final (Major Project)

As previously stated, the Major Project is the capstone for this course and will serve as the final for the course. Your Major Project will be an article or paper on a topic of your choosing on the topic of telecommunications. This paper will be discussed on the first day of class and worked on over the course of the semester. The paper will be around 3500 words with at least 14 APA formatted references —exclusive of title, abstract, and references/bibliography- and may focus on quantitative or qualitative analysis. A research paper is only as good as the thesis statement. For help in developing a strong thesis statement see . The thesis statement and topic for research will be due as assigned in the schedule below. My best advice for a topic is to take an area of telecommunications that you want to become an expert in and research it. A 10-15 slide final presentation will accompany the paper.

Grading and Point Assignment 


























Final (Major Project)






Final (Major Project)








The final results will be based on the universal grading scale provided below:




Equivalent Range






80 -89











Grades will be administered in accordance with FIT policies and practices.  Letter grades will be earned based on the total number of points attained, according to the following schedule:

A  =  90 – 100 %        (900 – 1000 points)

B  =  80 –  89%           (800 – 899 points)

C  =  70 –  79%           (700 – 799 points)

D  =  60 – 69%           (600 – 699 points)

F  =  59% or less         (599 or less points)


The use of best writing practices always enhances your written documents.  For example, the following factors will generally contribute to the professionalism of a document:

Assignments and Expectations:

The emphasis in a graduate course of study is self-directed research. Not all of the papers and projects may be solved by using the textbook. You will need to seek out answers from coworkers, computer databases, and the internet. Do not limit yourself to learning the minimum that is “required” to pass the class or to complete an assignment. This is a good time to rely on the expertise of others in your class and your chosen field. Be curious, ask questions, and be prepared to contribute to the online discussions when you have a solution.

Each student is expected to submit all assignments in accordance with the assignment instructions and the assignment schedule outlined in this Course Syllabus, or as updated by the instructor.  Student assignments must reflect the work and original contribution of each student. All assignments submitted for grading must be in Microsoft Word format using APA style. Students must be able to produce a copy of all work submitted if so requested.

 Assignment Submission Instructions:

  1. The file name of every assignment submitted must be of the format StudentName _AssignmentName, for example, SmithJohn_Assignment3 or Team1_ Assignments submitted without using this format may lose points
  2. All assignments must have the student's name on the first page of the Microsoft Word document.
  3. All assignments should be submitted to the appropriate electronic DropBox in CANVAS, and not through e-mails. All documents submitted to the electronic DropBox must conform to the naming convention outlined above.
  4. Late assignments will not be accepted without the instructor’s previously approved

Each student is expected to participate fully in all exercises, discussions, assignments, and quizzes for this class.  Students are expected to spend time outside formal class lectures and discussion sessions developing their skills and knowledge on the subject matter.

Academic Integrity/Plagiarism:

Academic dishonesty includes, but is not limited to plagiarism, collaborating with others on individual assignments or projects, viewing or copying another student’s solutions during exams, submitting completed coursework for more than one course (without consent of instructors), deliberate falsification of data, interference with other student's work, and copyright violations (including both document and software copyrights).  Please familiarize yourself with the university policy on academic honesty.  If at any time you have a question regarding integrity or plagiarism, ask the instructor for clarification.

Dishonest assignments (e.g., where plagiarism has occurred) will be dealt with under the University policy on Academic Misconduct.  Access to this policy, including the factors that constitute a dishonest assignment, are available through this URL and  Students are encouraged to familiarize themselves with the definitions of academic misconduct.

Full and detailed acknowledgment (e.g., notation and/or bibliography) must be provided if contributions are drawn from literature in preparation of reports and assignments.  Your written work must properly cite/ reference original work, author(s), etc.  Citation and referencing must conform to the APA (American Psychological Association) format both in the body of your paper and any attached reference section.

Communication Medium:

The primary method of communication will be through the class electronic mail (e-mail) on Florida Tech’s learning management system, CANVAS.  It is your responsibility to stay current with all postings to the class Web site on CANVAS.

Quiz Policy

You are expected to take the quizzes when scheduled. 

Incomplete (I) Grade Policy:

The applicable incomplete (I) grade policy in this course is Florida Tech’s incomplete (I) grade policy.  Students are expected to become familiar with the university policy.

Student Preparation:

A major part of our learning will take place through video lectures and online discussions.  As a minimum, all students are expected to have read and thought about the information provided in the assigned chapters before reviewing the videos, or before participating in any online discussions.  This is a professional responsibility to yourself and your classmates.  Active participation in class discussions is an important element of this class.  Participation includes the quantity and quality of comments and class discussion postings, lively fellowship, positive contributions to assignments, the ability to respond to questions from classmates and the instructor, and the ability to work as a member of a team.  Students are expected to synthesize, analyze, and integrate all reading assignments into their discussions.  Consistent attendance and being on time with submission assignments are essential ingredients of class participation.

Title IX of the Educational Amendments Act of 1972

What is Title IX?

Title IX Statement:  The university’s Title IX policy is available at

Title IX of the Education Amendments of 1972 is a federal civil rights law that prohibits discrimination on the basis of sex in federally funded education programs and activities.  Florida Institute of Technology policy also prohibits discrimination on the basis of sex.

Florida Tech faculty are committed to helping create a safe learning environment for all students that is free from all forms of discrimination and sexual harassment, including sexual assault, domestic violence, dating violence, and stalking. If you, or someone you know, have experienced or is experiencing any of these behaviors, know that help and support are available.

Florida Tech strongly encourages all members of the community to take action, seek support, and report any incident of sexual harassment or gender discrimination to Grace Gamage, Title IX Coordinator at 321-674-8885 or

Please note that as your professor, I am required to report any incidents to the Title IX Coordinator. If you wish to speak to an employee who does not have this reporting responsibility, please contact the Student Counseling Center at 321-674-8050.




Course Topics

Readings & Assignments

Week 01


o   Chapter 1: Computing and Enabling Technologies

o   Chapter 1 folder in Files section of Canvas

o   Review Syllabus & Read Chapter 1

o   Review Videos

o   Dialogue 1

o   Plagiarism Quiz from Turnitin

Week 02


o   Chapter 1: Computing and Enabling Technologies (Cont’d)

o   Chapter 1 folder in Files section of Canvas

o   Review Videos

o   Lab 1

o   Complete Chapter 1 Quiz

o   Read Chapter 2

Week 03


o   Chapter 2: Data Centers and IP Private Branch Exchanges

o   Chapter 2 folder in Files section of Canvas


o   Review Videos

o   Dialogue 2

Week 04


o   Chapter 2: Data Centers and IP Private Branch Exchanges (Con)

o   Chapter 2 folder in Files section of Canvas

o   Review Videos

o   Complete Chapter 2 Quiz

o   Read Chapter 3

o   Minor Project (midterm) assigned

Week 05


o   Chapter 3: Competition, Industry Structures, and Regulations

o   Chapter 3 folder in Files section of Canvas

o   Review Videos

o   Work on Minor Project (midterm)


Week 06


o   Chapter 3: Competition, Industry Structures, and Regulations (Cont’d)

o   Chapter 3 folder in Files section of Canvas

o   Review Videos

o   Minor Project (midterm) Due

o   Lab 2

o   Complete Chapter 3 Quiz

o   Read Chapter 4

Week 07


o   Chapter 4: Carrier Networks

o   Chapter 4 folder in Files section of Canvas

o   Review Videos

o   Dialogue 3

o   Major Project Introduction

Week 08


o   Chapter 5: Broadband and Wide Area Network Services

o   Chapter 5 folder in Files section of Canvas Chapter 4 folder in Files section of Canvas

o   Review Videos

o   Complete Chapter 4 Quiz

o   Lab 3

o   Read Chapter 5

o   Submit Topics for Major Project

Week 09


o   Chapter 6: The Internet

o   Chapter 6 folder in Files section of Canvas

o   Review Videos

o   Dialogue 4

o   Submit RQ & Thesis for Major Project


Week 10


o   Chapter 7: Mobile and Wi-Fi Networks

o   Chapter 7 folder in Files section of Canvas

o   Review Videos

o   Work on Major Project

Week 11


o   Complete Major Project- Final

o   Submit PowerPoint Presentation for Major Project

o   Complete Major Project

o   Submit PowerPoint Presentation for Major Project